Position Description

Company located in Raleigh, NC has an opening for a A PC based software development engineer who partners with New Product Development Teams supporting New Product Introductions and life cycle support of existing power quality products.

The Essential Functions for this position include:

• This position is primarily responsible for the maintenance, support, and enhancement of existing computer based service software tools and utilities in the Windows environment as they serve to support the Power Quality UPS Field Service Operations.
• Support existing field service operational strategies, processes, and proceduers in a timely manner while maintaining the the hightest levels of product safety and quality.
• Develop and maintain working relationships with peer developers, product firmware engineering, and field service engineers in a global environment.
• Follow existing structured engineering processes assuring enhancement of field service personnel product knowledge and reparability skills.
• Debug and test new software development projects and troubleshoot existing/released software issues
related to installation, usability, productivity, and
effectiveness.
• Conduct regression tests, peer code reviews, and prepare code packages for final release.
• Maintain engineering documentation including software requirements specification, software release
notices and reviews, software design verification test plan and report, and user interface specifications.
• Prepare field organization to accept new products and improvements to existing products including

sharing released information with training department and technical support staff.