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Senior Product Support Engineer
Position ID: 371156 Status: Closed
Location: Seattle, Washington, United States How Many: 1
Duration: 12+ Month(s) Pay Rate: DOE
Employment Type: Contract
Work shift: Willing to work any shift  
Position Description:

*Must be willing to work any shift*. Work Days: Swing/Midnight Shift (4pm- 8am Variable)

Product Support Engineer responsible for Product Support Engineering efforts for the 737, 757 and 767 family of winglets.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
- Primarily responsible for resolving a wide range of difficult technical problems including generating/writing/disposition repairs for primary and secondary metallic and composite aircraft structure, standard electrical systems, and mechanical systems.
- Requires complete understanding and wide application of technical principles, theories and concepts in the field and general knowledge of other related disciplines; working knowledge of aerospace fasteners and various aluminum, steel, titanium alloy and composite material properties.
- Ability to perform basic structural analysis and interface with the stress department as required to substantiate repair dispositions.
- Skill and ability to collect, organize, synthesize and analyze data, summarize findings, develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers. Willing to work on a wide variety of problems, questions and issues generated by internal and external customers. Extensive experience with Boeing ICA documents and manuals. Assist in root cause corrective action.
- Sandwich and solid composite structure repair experience is required.
- Extensive, specialized knowledge of aircraft structure, material strengths and properties, design criteria, loading conditions and processes (e.g. non-destructive testing, corrosion prevention, etc).
- When required, work effectively with diverse groups including: Company customers, Quality and Manufacturing departments, FAA DER’s, MROs and vendors in developing repair solutions.
- Ability to work with constantly changing priorities and flexibility to assist internal/external customers to be successful.
- Some travel may be required.
Requirements:


EXPERIENCE REQUIRED:
- Bachelor of Science (or higher) in Engineering from an accredited institution.
- 12 years minimum related experience.
- Airline/MRO and/or electrical/systems experience a plus.

REQUIRED TRAITS:
- A successful candidate will resolve issues and questions that fully satisfy multiple customers (Boeing, Airlines and MRO Centers) within challenging time limitations and changing priorities.
- Excellent verbal and written communication skills and customer service oriented mindset.
- The candidate’s success will be affected by their ability to leverage available resources to supplement their own skills, knowledge and experience.

COMPETENCIES:
- Must possess excellent computer skills, i.e. MS Excel, Word, PowerPoint, etc.
- Working knowledge of Part 25, 145 and 121.
- Catia v4 or v5 a plus.
Applying for Position # 371156 Senior Product Support Engineer
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